This is a development privacy framework, not final legal advice. The production owner must document the actual form processor, storage, retention, access and deletion workflow.
A service enquiry may contain contact information, address, property type, electrical symptoms, equipment, circuit descriptions, building access and photographs. Collection should be limited to information needed for the enquiry.
Users should photograph only safe, accessible conditions and avoid people, keys, access codes, identity documents or unrelated private information. Switchboard covers must remain closed.
Before launch, name every processor and recipient, define how long enquiries are retained, restrict staff access and provide deletion and correction routes. No production form is connected in this build.
A web form is not monitored emergency dispatch. The privacy notice must never encourage someone to approach exposed electrical hazards merely to collect better evidence.